Flexi-desk call Answering Services

In the United Arab Emirates, only companies with physical offices can register and install company landline services. Having a flexi-desk, precisely a virtual office space, means not having a dedicated landline number for yourself, as telecommunication companies in UAE require a physical address to set up corporate telecom services.

The absence of a landline number restricts the company's operations in the UAE, as it may result in missed local calls from suppliers or customers. Some important information or announcements from relevant authorities might also be overlooked due to this. This is why; Excellence also offers flexi desk call answering services as a call-answering support for various industries with Flexi-desk office solutions.

Excellence Call Answering Support

  • Flexible Timings - Dubai's time zone allows businesses to work with both Asian and European markets, as it is perfectly located at the crossroads of Europe, Asia, and Africa. Despite the requirement for VAT Registration in the UAE and the implementation of Corporate Tax in the UAE, it is still the ideal geographic location for services and trade. This strategic location makes it a highly attractive destination for international and local markets. Through flexi desk call answering support, we ensure critical communications are managed within our call answering schedule.
  • Excellence offers different coverage options to suit your needs and budget:

    • Regular working hours (9 am – 6 pm UAE time)
    • Out-of-office hours (including weekends)
    • 24-hour coverage available every day of the week
    • Other specific timings (as per client's request)
  • Dedicated Receptionist/Client Service Specialist - Excellence allots a dedicated team member who will look after answering and forwarding your calls promptly and professionally to anywhere in the world. With our flexi desk call answering support, we set the standard in terms of quality, timeliness and more. Our flexi-desk call answering services provide dedicated professionals who will take care of your calls, who are highly trained, have good communication, and have the technical skills suited for the allotted role. Rest assured that all your messages over the call will be noted down, and the calls will be redirected to you in a timely manner.
  • No Security Deposit required - No security deposit is needed for this specific service, making it a cost-effective option under our flexi desk services. Payment terms are quite flexible as per the company's operational requirements. Unlike many providers, Excellence does not require a retainer fee. We provide a wide range of options for payment terms, from full advance payment to monthly, quarterly, or half-yearly fees.
  • Flexible Rates - Excellence provides reasonable rates depending on the client's requirements. We charge depending on the scope of work and specific administrative or operational needs of the company. Our customized client centric approach is meant to ease the financial plan of the organization.

Who requires Flexi-desk Call Answering Support?

Companies operating with flexi-desk offices benefit the most from call-answering support. Despite not having any UAE presence, they will be able to take messages and calls from local companies through a structured flexi desk call answering service regardless of whether they are in the UAE or overseas. Even on their non-working days or non-working hours, they won't miss important calls or messages as a dedicated team of professionals handles these on their behalf. In this regard, we leave our legacy as a one-stop solution for all business and operational requirements.

Why Choose Excellence?

We have a team of well-trained professionals dedicated to ensuring your calls are answered and forwarded on a real-time basis. With our flexi desk services in UAE, we give solutions for companies who need an extra pair of hands to streamline their organizational process. Our team understands the value of being on top of your business, and we are here to deliver excellent support. We will be your partners, working with you hand in hand to ensure a smooth process and business flow.